Help centre

Student help

Passes, bookings, waitlists — and what happens when plans change.

Browse by topic

How a pass works, what a credit is worth, and when passes expire.

Find a school, pick a course, use a credit — from the app or the web.

What happens when a course is full and how promotion works.

Each school sets a cut-off. Cancel before it and the credit comes back.

Every payment is in AED and emails a receipt. Card numbers are never stored.

One account across every school. Export or delete it at any time.

Looking for quick answers?

All frequently asked questions now live in one place.