Terms and Conditions

1. Who we are

DanceInfo is operated by [legal entity], a company registered in Dubai, United Arab Emirates. These terms apply to the DanceInfo web platform, the DanceInfo mobile app and the DanceCalendar community calendar — together, the Service.

By creating an account or using the Service you accept these terms. If you use the Service for a dance school or an event organizer, you confirm that you are authorised to bind that organisation.

If you are a consumer in the European Union, the European Economic Area or the United Kingdom, nothing in these terms takes away the protection of the mandatory consumer laws of the country where you live. Where these terms and those laws differ, the law that protects you more applies.

2. Accounts

You need one account, with accurate details, to book courses, buy passes or manage a school. You are responsible for keeping your login secure and for everything done under it.

You must be at least 16 to hold an account. Under-16s may be booked by a parent or guardian from their own account.

3. Schools, instructors, students and organizers

Schools publish their own courses, passes and prices, and set their own booking cut-offs, no-show rules and refund policies. Instructors act for the school that assigned them. Organizers publish their own events.

DanceInfo provides the platform. The school or organizer is your counterparty for the course, pass or event itself — its quality, safety and cancellation — and is responsible for its own compliance with UAE law.

4. Passes, bookings and credits

A pass is sold by a school and gives you credits, or a period of unlimited access, at that school only. Validity, cut-off times and no-show rules are shown before you buy and on every booking.

A credit is not cash and cannot be transferred to another person or school. Cancelling before the cut-off returns the credit; not attending without cancelling uses it. Schools may extend or reinstate credits at their discretion.

5. Payments

Prices are in UAE dirhams (AED). Schools and organizers take payment directly through their own payment links (for example Ziina or Wio Business) or in cash. The school or organizer is the seller and receives the money; DanceInfo is not a party to that payment and never sees or stores card numbers.

DanceInfo subscriptions for schools and organizers are billed by DanceInfo monthly or yearly in advance, as shown on the pricing pages.

Where a school is VAT-registered, applicable UAE VAT is shown at checkout.

6. Cancellations and refunds

Refunds for passes and courses follow the selling school’s published refund policy, shown at checkout. Where a course is cancelled by the school, the credit is returned automatically.

If a payment fails because of a fault in the Service, we refund it in full.

EU, EEA and UK consumers have a 14-day right to withdraw from a purchase made online. You can ask for a full refund within 14 days of buying a pass, as long as no course has been attended with it; by attending a course inside those 14 days you ask for the service to begin, and the refund is then reduced by the value of the courses used. Tickets for an event on a fixed date are excluded from the withdrawal right, as the law allows, and follow the organizer’s policy instead.

7. DanceCalendar listings

DanceCalendar is a community calendar. Listings are gathered from organizers’ public channels and from submissions, on a best-effort basis. Dates, prices and venues can change without notice — confirm with the organizer before travelling.

A cancelled event remains visible with a Cancelled marker. We may correct, merge or remove any listing. Organizers may claim and edit their own listings once verified.

8. Acceptable use

Do not scrape or bulk-download the Service, impersonate a person or organisation, harass other users, post unlawful content, or interfere with the Service’s operation. We may suspend accounts that do.

• No automated collection of listings, member data or media.
• No content that is unlawful in the UAE or infringes someone else’s rights.
• No attempt to access another school’s or user’s data.

9. Your content and our marks

You keep ownership of the photos, videos, descriptions and other content you upload, and grant DanceInfo a licence to store and display it in order to run the Service. DanceInfo and its logo are our marks.

10. Liability

The Service is provided as it is. To the extent permitted by law, DanceInfo is not liable for the acts or omissions of schools, instructors or organizers, for events that change or are cancelled, or for indirect loss. Nothing here limits liability that cannot be limited by law — including, for consumers, liability for death, personal injury, fraud or gross negligence, and the statutory guarantees of conformity that apply to digital services in the EU and UK.

11. Changes and termination

We may update these terms; material changes are announced in the app and by email 30 days in advance. You may close your account at any time. We may suspend or close accounts that breach these terms.

12. Governing law and disputes

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and disputes are subject to the jurisdiction of the Dubai courts.

If you are a consumer in the EU, EEA or UK, you may also bring a claim in the courts of the country where you live, and you keep the protection of that country’s mandatory consumer law. We are not obliged to take part in alternative dispute resolution, but we will try to resolve any complaint directly first — write to us at the address below.

13. Contact

Questions about these terms: legal@[domain pending]. Post: [registered office, Dubai, UAE].